Online booking systems - Project VIC connect The Queensland Visitor Information Centre (VIC) network and Tourism and Events Queensland (TEQ) are working together to allow visitors to book their accommodation and activities directly at the Visitor Information Centre. This is made possible thanks to a new reservation software being piloted at four VICs. In order to help you better use the distribution system and help your business connect to the VIC reservation software we need to find out a few specifics from you. TEQ will then be in contact to provide you with information on how your business can connect to the VIC reservation system. Questions with an * are required. Do you currently receive bookings from VIC(s)?*YesNoHow are (were) those bookings from the VIC(s) made with you?Please tick all that apply The VIC staff calls me The VIC staff emails me The VIC staff faxes me I have pre-allocated a certain number of rooms/activities to the VIC(s) Other You have selected 'other' in the question above, would you mind telling us how bookings from the VIC(s) are made with your business? In the future, would you like to receive instant bookings from VIC(s)?*YesNoCould you please tell us why you do not wish to receive instant bookings from VICs? If you do not want to engage with the VIC through a booking system, will you allow the VIC to ring you to book?YesNoDoes your business have an online booking system connected to its website?*An online booking system is a system that allows your website visitor to click 'book now' and make a booking. Once they have entered their credit card details their booking will be confirmed.YesNoI don't knowWhat is the online booking system called?*E.g. Room Manager, the Booking Button, Respax etc. Have you enabled third party distribution in your online booking system?Third party distribution allows for your inventory to be automatically fed through other websites (of your choice) through a channel manager (such as Siteminder, Levart etc)YesNoI don't knowWhich channel managers do you connect to? Please tick all that appy None Siteminder Resonline Roamfree Levart Ezyield ChannelDirect Other Have you also connected to the TXA distribution channel in your online booking system?The TXA is a system (just like a channel manager) that is provided and supported by the ATDW (Australian Tourism Data Warehouse).YesNoI am not sureWhich other channel managers does your business use?You have selected 'other' in the question above, would you mind telling us which other channel managers you use? Please indicate the reasons why your business currently does not use an online booking system.Please tick all that apply. I have never thought about using one I am not sure how to go about it I want to, I just haven't got around to it I don't know which system to choose I am not interested in getting one It is too expensive I need help Would you like a Tourism and Events Queensland Digital coach to assist you with further information to select an appropriate booking system for your business?YesNo Finally, a few details so we can contact you with further information.Name* First Last Business nameEmail* Address* Street Address Address Line 2 City ZIP / Postal Code Phone*Website*
